Modern Health Care, Oct. 2, 2006

 Available at modernhealthcare.com

http://www.modernhealthcare.com/article.cms?articleId=41758

 Cover Story  >>  Written by Laura B. Benko

The big squeeze

Insurers point to slower growth in premiums in past few years to show progress, but providers say they're paying the price  

Health plans were quick to pat themselves on the proverbial back last week after the release of a report indicating that insurance premium increases have continued to slow nationwide for a third consecutive year.

America 's Health Insurance Plans immediately issued a news release attributing the slowdown to its members' "cutting-edge" cost-control efforts, such as tiered prescription-drug formularies, pay-for-performance initiatives, and disease-management and prevention programs.

"Our community has reinvented cost-containment strategies and is deploying a new generation of tools and techniques to stretch healthcare dollars and mitigate the burden of rising medical costs," AHIP President and Chief Executive Officer Karen Ignagni said in the news release.

The other half of the story

But for doctors and hospital, there's far more to the story. Providers argue that large insurers, many emboldened by a spate of recent megamergers, have been able to ease up on premiums predominantly because they've been clamping down even more on reimbursements. "These `savings' are coming off the backs of providers," said Martin Wasserman, executive director of the Maryland State Medical Society. "So let's not celebrate yet."

"Insurers are using their market dominance to hold hospitals hostage," added Gary Gaube, president and CEO of 150-bed Landmark Medical Center in Woonsocket , R.I. , which is wrangling over reimbursement rates with Blue Cross and Blue Shield of Rhode Island.

According to the report released by the Kaiser Family Foundation and the Health Research & Educational Trust, premiums rose 7.7% in 2006, the slowest annual rate increase since 1999. Although still about twice the rate of general inflation, the figure marks the third straight year that premium hikes have decelerated since soaring 13.9% in 2003, and its the second straight year of increases in the single digits (See chart).

And the gradual slowdown is expected to continue -- at least in the near future. According to a separate survey released last week by consulting firm Towers Perrin, large employers anticipate their healthcare costs will slow again in 2007 to 6% from the 7% increase they reported last year.

Industry insiders said insurers are taking a harder line on reimbursement rates, largely to appease frustrated employers, many of which have been cutting back or dropping their healthcare benefits after years of double-digit premium increases.

"Employers are putting pressure on insurers to demonstrate their ability to hold down costs, and clearly a lot of that is being driven through tougher negotiations with providers," said Henry Loubet, chief strategy officer for insurance broker Keenan & Associates and former CEO of UnitedHealth Group's Western operations. He pointed to a study released last month by the federal Agency for Healthcare Research and Quality, which found that hospitalizations are the single most expensive component of healthcare, consuming 33% of every dollar spent on medical care.

But hospitals argue that some insurers have become so stingy in recent years that it has put them in financial jeopardy at a time when they are caring for more uninsured patients, seeing smaller rate increases from government payers and having to invest in new technology and facility upgrades. About one-third of the nation's hospitals -- most of them stand-alone community facilities -- lose money each year.

Insurers "are always going to try to give you as small (a reimbursement) increase as possible with as little pain to themselves as possible; that's to be expected," said Russ Weaver, director of managed care for 199-bed Huguley Memorial Medical Center, Burleson, Texas, which is locked in a contract dispute with Aetna. "But what's worrying is that there's a growing segment (of insurers) that aren't going to budge an inch, no matter what." Weaver said Aetna has been paying Huguley so little that even the hospital's proposed increase -- which the insurer has rejected -- would still leave it at 40% below going rates in the area. "When an insurer's rates won't even cover your costs, you know something is going on," he said.

The contract was set to expire Sept. 30. Aetna spokeswoman Rachelle Cunningham said the insurer stopped negotiating with Huguley in August after the hospital issued a formal termination notice. "It's unfortunate, but we believe the rates we offered were fair and in line with comparable facilities," Cunningham said, adding that Aetna contracts with 85 other hospitals in the Dallas - Fort Worth area.

Indeed, data from the Bureau of Labor Statistics indicate that the balance of power may be shifting once again in insurers' favor, after a number of years in which large hospital systems seemed to hold the upper hand at the negotiating table. According to the bureau's Producer Price Index for general medical and surgical hospitals, annual rate increases from private insurers began to climb rapidly in 2000 after being stuck below 2.5% in the mid- to late '90s. But after hitting a 10-year high of 8% in 2003, the rate hikes slipped to 7.1% in 2004 and 4.3% in 2005, and were averaging 4.4% through August 2006. (The PPI includes payers' negotiated rates plus any portion expected to be paid by the member.)

Butting heads

Growing tensions between insurers and providers have been bubbling to the surface in a number of highly public contract disputes.

Landmark, for example, upped the ante in its months-long battle with the Rhode Island Blues by staging a rally outside the insurer's headquarters in July and more recently, recruiting the public support of Gov. Donald Carcieri. The hospital says the state's dominant insurer has refused to adjust reimbursement rates to reflect more accurately the rising cost of providing these important services. Landmark's contract with the Blues was set to expire Sept. 30.

"We've done a really good job of responding to our market's needs, and yet we find ourselves unable to penetrate with Blue Cross as other systems have done," said Landmark Chairman John St. Sauveur. "We have tertiary services, too, but they want to continue to see us as a community hospital."

However, Rhode Island Blues spokeswoman Kim Keough contends that the insurer has offered Landmark a "fair and equitable" reimbursement rate and that the hospital is simply "trying to lay its financial problems at our feet."

"As a nation, we're all facing a crisis of rising healthcare costs, and a good part of that is related to hospital reimbursement rates," Keough said. "It would be easy for us to give every hospital exactly what they're asking, but unfortunately those costs would be put on the backs of our members through higher premiums. We feel we have a fiduciary duty to our subscribers."

Maryland 's CareFirst Blue Cross and Blue Shield used a similar argument this year when it opted to cut physicians' rates by as much as 20% in some areas. In a letter dated May 1, the insurer told doctors it had lost several large accounts to competitors who paid providers lower rates and therefore could offer lower premiums. "We believe CareFirst and CareFirst BlueChoice members should not have to pay providers higher fees than those paid by members of other commercial health plans," wrote Bruce Edwards, CareFirst's senior vice president of networks management.

Yet such calls for cost savings ring hollow with many providers when large insurers, including many of the nation's not-for-profit Blues plans, are posting record profits, boosting their reserves and paying executives hefty salaries and perks (Aug. 7, p. 6). The Rhode Island Blues, for example, holds $326 million in reserves and is expected to post $60 million to $70 million in operating profits this year. "It's very hard for me to be sympathetic," said David Rosen, president and CEO of 588-bed Jamaica (N.Y.) Hospital Medical Center , of insurers' calls for fiscal responsibility. "Sure, it's a noble thing to say, but I'm not seeing where they're enduring any pain," he said.

Jamaica is suing Oxford Health Plans for $50 million in punitive damages for harm allegedly caused to the hospital during a contract dispute that began in 2004, after the insurer was acquired by UnitedHealth. According to Rosen, Oxford agreed to higher rates that December, but continued to pay Jamaica at the old rate for more than a year. In the meantime, Rosen alleged Oxford tried to strong-arm Jamaica into coercing a private group of anesthesiologists at a sister facility to join Oxford 's network.

When Jamaica didn't comply, Oxford sent out letters informing members that the hospital would be dropped from its network, Rosen said. After Jamaica filed suit in April, Oxford agreed to honor the new rates until 2008 and reprocessed all claims the hospital submitted after Feb. 1, 2005. But the dispute is "hardly resolved," said Rosen, arguing that the agreement didn't compensate for the extensive disruption caused to the hospital. "This is not curtailing healthcare expenses; this is stealing money," he said, noting that UnitedHealth earned $3.3 billion in net profits in 2005.

Oxford spokeswoman Maria Gordon-Shydlo said the allegations are without merit. The insurer in August filed a motion to dismiss the lawsuit.

Critics all around

Insurers, however, aren't the only ones turning a critical eye on some hospitals' demands for higher reimbursements. A number of consumer groups and labor unions, including the California Nurses Association, have criticized the hospital industry for profiting from huge markups in charges to patients.

American Hospital Association data show that in 2004, hospitals' total profits climbed 16.4% to $26.3 billion while their net profit margin expanded to 5.2% from 4.8% in 2003. And according to Modern Healthcare's 30th annual Hospital Systems Survey, that growth continued for multihospital systems in 2005, thanks to continued success curbing operating expenses and an emphasis on leveraging their size for savings (June 12, p. 24).

"High hospital charges are a direct contributor to skyrocketing increases in healthcare costs that result in more people losing their coverage, more employers eliminating benefits ? and the ongoing implosion of our healthcare system," said CNA President Deborah Burger. She cited a study released in December 2005 by the CNA's Institute for Health & Socio-Economic Policy, which found that the nation's hospitals had set their gross charges at an average of 244% of their costs in 2004, an increase from 232% the year before.

(On a related note, California Gov. Arnold Schwarzenegger vetoed, as expected by policymakers, a controversial single-payer bill designed to expand healthcare coverage to all of the state's 36 million residents. The legislation, strongly endorsed by the CNA, narrowly passed the state Assembly and Senate last month.)

Labor leaders in Ohio even lent their support to insurance giant WellPoint during its protracted contract dispute with its most expensive network provider, Dayton-based Premier Health Partners. In an open letter issued last year, AFL-CIO's regional labor council said Premier's request for a 45% increase over three years was "unacceptable" given that the health system held $900 million in reserves, and called the dispute "an issue between Premier and those of us who live and work in this community." In December 2005, after more than a year of trying to rally public support in its favor, Premier ultimately acquiesced, accepting a 17% rate increase over four years.

But with more Americans going uninsured, even some business groups are seeing it hospitals' way. The Westchester County (N.Y.) Association, for example, blames insurers for what it called "horrific" reimbursement practices that contributed to the closure of two regional hospitals and financially hobbled others -- making the local climate bad for business. The 600-member business group is working with the Northern Metropolitan Hospital Association on a legislative initiative that would force insurers to return some profits to "rebalance the marketplace" and support providers' capital-intensive improvements in technology and patient services.

"Here we have hospitals and doctors who are in real trouble, and then we have the paper-pushers walking away with carloads of money and not wanting to help the industry where they make all that money," said WCA President Bill Mooney. "There's something very wrong with this picture."

-- with Cinda Becker

 


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