CONEXIS ANNOUNCES AN INDUSTRY FIRST:

 Performance Standards and Guarantees for All Clients

 

Benefits administrator believes superior service shouldn't have to be negotiated

 

 

ORANGE, Calif., June 25 /PRNewswire/ -- CONEXIS, one of the nation's fastest growing benefits administration companies specializing in COBRA/HIPAA administration, Flexible Benefits (Cafeteria plan) administration, Direct Bill administration, and other services, has introduced the industry's first comprehensive Performance Standards and Guarantees for all clients, regardless of size. The company says it will back its standards by placing up to ten percent of all fees at risk. The new Performance Standards and  Guarantees, the most extensive in the industry, will be unveiled at the Society of Human Resource Management's (SHRM) 56th annual conference in New Orleans June 27 - 29.        

            

CONEXIS' benefits administrative services allow employers, third party administrators (TPA's), business outsourcing partners, and health plans the freedom to: focus on their core competencies by simplifying the administration process; provide fully compliant solutions for federally mandated benefit programs; and enable them meet the growing demand for consumer-driven health plans. "We believe this marks a significant evolution for the benefits administration industry and that CONEXIS is setting the standard for quality service," said Ken Farrell, president of CONEXIS.  "Performance guarantees have traditionally been negotiated with only select, large employers and business partners. By offering guarantees to all clients, regardless of size, and putting our fees at risk, there is real muscle behind our company's mission to provide 'Service of Unequalled Excellence.'" 

"Performance standards and guarantees are a growing trend with employers," said Henry Loubet, chief strategy officer for Keenan, which is the 6th largest private brokerage firm in the country. "CONEXIS is definitely on the cutting edge of this trend by making this a standard part of their service offering."

 

CONEXIS' Performance Standards and Guarantees include:

CONEXIS, which acquired CompLink, a leading technology based benefits administrator in September of 2003, will support its Performance Standards and Guarantees with the industry's only fully integrated web-based system. This technology allows CONEXIS to continuously monitor performance of key indicators and report results quarterly to clients. 

The announcement of this new initiative comes at a critical time. Health care costs continue to rise and issues such as compliance and employee demand for more control over benefits have made benefits administration increasingly more complex and costly.

"With the advent of consumer-driven health plans, employers and business partners are looking for solutions to help them effectively administer FSA and HRA programs," said Farrell. "By utilizing our industry-leading, web-based system, providing 'Service of Unequalled Excellence' and backing that with Performance Standards and Guarantees, CONEXIS will give its clients the most comprehensive solution available to the challenges of benefits administration. Most importantly, this approach will help employers simplify their administration process, realize cost savings from improved efficiencies, and increase employee satisfaction with their benefit program."

           

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About CONEXIS

For more than 17 years, CONEXIS has delivered a wide range of employee benefit solutions to employers, third party administrators (TPA's), business outsourcing partners and health plans nationwide.  Specializing in the complex areas of administration and compliance, our expertise includes COBRA and HIPAA Administrative Services; Direct Bill Services for Retirees, Leave of Absence (LOA) and Family Medical Leave Act (FMLA); and Flexible Benefits Administration, including Section 125 Flexible Spending Accounts (FSA), Section 132 Transportation Plans, Section 105 Health Reimbursement Arrangements (HRA), and Health Savings Accounts (HSA).  CONEXIS is the only industry-leading outsourcing provider to offer benefits administration on a single Web-based, fully integrated system.  This approach helps its clients to easily and cost-effectively develop, implement and manage these popular, yet highly regulated and complex benefits programs.  Headquartered in Orange, California, with regional offices in Dallas, CONEXIS is a Word and Brown company.  For more information about CONEXIS, contact Tom Donham, brand manager, at 877.CONEXIS (877.266.3947), or visit the company's website at www.CONEXIS.org.

 

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